Terms of Sale

General conditions

(pursuant to Chapter I, Title 3, Part 3, of Legislative Decree 206/2005 and subsequent amendments and additions)

1.         Introduction and effectiveness of the General Conditions

These general conditions of sale (hereafter “General Conditions”) have as their object the discipline of the purchase of products, carried out remotely and made available via the Internet, from the site https://www.alberodelpane.bio  (hereafter, the “Site”) in compliance with Italian law, as per Legislative Decree 206/2005 and subsequent amendments and additions (hereafter, “Consumer Code”). The seller of the products and owner of the Website is: L’ALBERO DEL PANE di Giorgio Giorgi with registered and productive offices in Via Oliviero Petronio, 9 – 34015 MUGGIA (TS) ITALY  VAT 00656770328 – E-mail address: shop@alberodelpane.bio

The consumer who accesses the Site to make purchases (hereafter “Customer”) is obliged, before sending the order, to carefully read the present General Conditions, which have been made available on the Website and will be available at all times from the Customer through the link contained in the confirmation email of every order to allow playback and storage.

In the case the person making a purchase on the Site will require the issue of an invoice and/or, however, is not a “consumer or user” as defined in art. 3, paragraph 1, letter a, of the Consumer Code, shall not apply to the discipline of withdrawal referred to in art. 7 of these General Conditions or, more in general, the predictions, under the same Consumer Code, are applied only to “consumers”.

Concluded contracts through the Website, are governed by these General terms and Conditions in respect of the Italian legislation. The language at disposal to conclude the contract is Italian.

  1. Choose and order the Products

The features and price of the various products to be purchased on the Website (hereafter “Product” or “Products”) are listed on the page relative to each Product.

For organizational, technical and logistical reasons and to avoid waste and breakage of the fragile products, all orders must comply with the standards of the modules offered in the classes of shipping.

For the purchase of Products, the Customer must complete and send the order form in electronic format, following the instructions on the Website. The Customer has to add the Product to the “shopping Cart” and, after having examined the General Terms and Policy of Privacy and confirmed their acceptance, must enter the shipping information and billing, select the desired payment method and confirm the order.

With the dispatch of the order from the Website, which has the value of the proposed contract, the Customer acknowledges and declares to have taken vision of all the indications provided during the purchase procedure and fully accepts these General Conditions and payment transcribed.

The contract between the Supplier and the Customer must agree concluded with the acceptance of the order by the company The TREE of THE BREAD of Giorgio Giorgi, which is communicated to the Customer through an email confirmation of the order itself, containing a reference to these General Conditions, the order number, shipping and billing information, the list of Products ordered with their essential characteristics and the total price, including delivery charges. If the Customer were to find error in the order made, it will be possible to cancel the order within the next 12 hours from the receiving of the confirmation email, by sending an email to the address shop@alberodelpane.bio , or by calling the number 040.232424. After this deadline, the order will be put into processing for shipment and will not be accepted any more changes or cancellations, without prejudice to the rights of the Customer referred to in article 7.

Once the order is received, the company will check the availability of stock for order fulfillment. In the case in which one or more Products are not available yet, you will receive a notification via e-mail to the Customer. Within the next 12 working hours, the Customer is entitled to respond to confirm the dispatch of the Products available, as long as the overall order, object of the expedition, respects the minimum order amount, or cancel it. In case of no response within this deadline, the order will be considered cancelled automatically.

In case of confirmation of the order, the amount for the Products which was not available, will be refunded depending on the payment method chosen.

  1. Product information

The information and characteristics related to the Products are available, with their Product codes, on the Website.

The visual representation of the Products on the Website, where available, usually corresponds to the photographic image accompanying the description. It is understood that the image of the Products has the unique purpose of presenting them for sale and may not be fully representative of its features and quality but may differ in color and size.

In the case of a difference between the image and the card of the product, it’s always reliable the description of the product listing.

  1. Prices and shipments

The prices of the products are inclusive of all taxes and duties imposed by law. All prices are expressed in Euros or Dollars by clicking on the appropriate icon on the menu

Shipments in Italy:

Throughout Italy the shipping is free for amounts not exceeding 60 €, for amounts less than the cost of shipping is € 6,90 for each order.

  • Shipping Abroad:

The cost of shipping to foreign countries varies according to destination and will be processed on a request for quote by the customer.

  1. Mode of payment and billing
  • Methods of payment

The payment of the price of the Products and the relative shipping charges, may be made by PayPal, credit card, bank transfer in advance.

  • Credit cards or prepaid cards

The circuits on which you can buy within the site are:                              PayPal, Visa, Mastercard, Maestro, American Express.

  • PayPal

Once your order is confirmed, the Customer will be redirected to the PayPal website where the payment can be made with his account or using a card, also prepaid, or otherwise according to the means of payment accepted from Paypal and from your credit institute and in compliance with the relevant conditions.

5.2 Invoicing of the orders

If the purchase is executed by a company with P. vat, it will be possible to request the issuance of the invoice by writing to the email address: shop@alberodelpane.bio by entering the billing information including tax code and/or VAT – in the appropriate form to fill out before completing the order. The trader is responsible for the correct entry of billing information and is expressly informed that, in the event of failure to request the invoice when ordering, it will not be possible to apply for it later.

  • Dealers

For purchases from dealers, are provided for custom conditions to be evaluated prior to registration by completing the appropriate form on this website, in the section retailers.

Transport and delivery

The Products purchased on the Website will be delivered to the address indicated by the Customer during the purchase procedure in the field “Shipping information”.

All purchases will be delivered by courier (hereifter “Courier”) from Monday to Friday, excluding public and national holidays.

The company is not responsible for unforeseen delays or otherwise not attributable to it.

The user is obliged to make available a person to the discharge, indicated in the field “destination goods” on the basis of the confirmation of receipt delivery by the courier via text or e-mail.

7 . The right of withdrawal

The exercise of the right of withdrawal is subject to sending to a company providing a communication means (email to shop@alberodelpane.bio a registered letter A/R) not later than 14 days from the receipt of the product.

The company will, upon receipt of the communication, to open a practice for the management of the return, provided that the cost of returning the product is borne by the customer.

The right of withdrawal is governed by the following conditions:

The Customer has the right to withdraw from the purchase contract only in case the received product does not conform to the order confirmation or the product listing, or in the case of damage from transport that affect its usability (e.g. in case of breakage, crushing, contamination), provided that such damages are documented at the time of delivery with the appropriate signature on the tablet of the courier.

The refund is subject to the receipt of the Product by L’ALBERO DEL PANE, which occurred the damage or non-compliance, will make the refund using the same method of payment used by the customer during the purchase of the Products.

  1. Errors and limitations of liability

The information related to the Products provided through the Website are constantly updated. However, it is not possible to guarantee the complete absence of errors which, therefore, L’ALBERO DEL PANE of Giorgio Giorgi shall not be responsible, except in cases of willful misconduct or gross negligence.

L’ALBERO FDEL PANE of Giorgio Giorgi reserves the right to correct any errors, inaccuracies or omissions including after an order has been sent, or to change or update information at any time without prior notice, without prejudice to the rights of the Customer pursuant to these General terms and Conditions and the Consumer Code.

Except for willful misconduct or gross negligence, is excluded any right of Customer to claim damages or the recognition of a compensation, and any contract or tort liability for direct or indirect damages to persons and/or things, caused by non-acceptance or avoidance, even partial, of an order.

  1. Complaints

Any complaint must be forwarded to L’ALBERO DEL PANE of Giorgio Giorgi, using the email shop@alberodelpane.bio, or by phone at +39 040.232424 from Monday to Friday, from 10.30 to 17.30 excluding public holidays, or by registered letter a/r to the following address:

L’ALBERO DEL PANE di Giorgio Giorgi Via O. Petronio, 9 – 34015 Muggia (TS) ITALY The company is committed to respond to all inquiries within a maximum of L15 day

10.Applicable law and competent court

The contract of sale between the Customer and the Company supplying L’ALBERO DEL PANE di Giorgio Giorgi is concluded in Italy and governed by Italian Law. For the solution of disputes concerning the interpretation, execution or resolution of these General Conditions or individual purchase orders will be settled exclusively by the court of Trieste – ITALY.               ***

Pursuant to article 1341 c.c. the Customer declares to have read and specifically accept the following articles of these General Conditions: 1 (introduction), 2 (select and order the products), 3 (product information), 4 (prices and shipping), 5 (mode of payment), 6 (conditions of transport and delivery), 7 (rights of withdrawal), 8(right to correct errors – exclusion of liability), 9 (complains), 10 (jurisdiction).